Privacy Policy
Last updated: February 28, 2026
1. Introduction
Welcome to EventWall ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
🇪🇺 GDPR Compliance Statement
EventWall is committed to compliance with the General Data Protection Regulation (GDPR). As a data controller, we process your personal data in accordance with the principles of lawfulness, fairness, transparency, purpose limitation, data minimization, accuracy, storage limitation, integrity, and accountability.
EventWall is the data controller for personal data processed through this service.
For GDPR-related inquiries: support@eventwall.live
2. Information We Collect
2.1 Personal Information
We collect personal information that you voluntarily provide to us when you:
- Register for an account (email address, password)
- Create or manage events (event names, descriptions)
- Upload photos or messages as a guest (name, photos, messages)
- Subscribe to premium features (payment information processed by Stripe)
- Contact us for support (name, email, message content)
2.2 Automatically Collected Information
When you access our service, we automatically collect:
- Device information (browser type, operating system)
- IP address and approximate location
- Usage data (pages visited, time spent, features used)
- Cookies and similar tracking technologies
3. Legal Basis for Processing (GDPR Article 6)
We process your personal data based on the following legal grounds:
Contract Performance (Art. 6(1)(b))
Processing necessary for account creation, event management, photo uploads, and service delivery.
Consent (Art. 6(1)(a))
Cookie consent for analytics and marketing. You may withdraw consent at any time.
Legitimate Interests (Art. 6(1)(f))
Service improvement, fraud prevention, security monitoring, and customer support.
Legal Obligation (Art. 6(1)(c))
Compliance with tax, financial, and regulatory requirements.
4. Data Processing Activities
| Activity | Data Processed | Legal Basis | Retention |
|---|---|---|---|
| Account Registration | Email, password (hashed) | Contract | Until deletion |
| Event Creation | Event name, description | Contract | 3-30 days |
| Photo Uploads | Images, guest names, messages | Contract | Event duration |
| Payment Processing | Payment details (via Stripe) | Contract | 7 years (legal) |
| Analytics | Usage data, device info | Consent | 26 months |
| Support Requests | Name, email, message | Legitimate Interest | 2 years |
5. Data Sharing and Sub-processors
We share data with the following categories of recipients:
Payment processing
Data hosting and storage
All sub-processors are bound by Data Processing Agreements (DPAs) and Standard Contractual Clauses (SCCs) where applicable.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law.
- Free tier events: Data is automatically deleted 3 days after event creation
- Premium events: Data is retained for 30 days after event creation
- Account data: Retained until you delete your account
- Payment records: 7 years (legal requirement)
- Support communications: 2 years after resolution
7. Your GDPR Rights
Under GDPR, you have the following rights regarding your personal data:
Obtain confirmation and a copy of your personal data
Correct inaccurate or incomplete data
Request deletion of your personal data
Limit processing of your data
Receive data in a portable format
Object to processing based on legitimate interests
To exercise your rights: Email us at support@eventwall.live. We will respond within 30 days. You also have the right to lodge a complaint with your local Data Protection Authority.
8. Cookies and Tracking
We use cookies and similar tracking technologies. You can manage your preferences through our cookie consent banner.
Required for site functionality. Cannot be disabled.
Help us understand how visitors use our site. Requires consent.
9. Security Measures
We implement appropriate technical and organizational measures to protect your personal data:
- Encryption in transit (TLS 1.3) and at rest
- Row-level security for database access control
- Regular security assessments and updates
- Access controls and authentication requirements
- Secure payment processing via PCI-DSS compliant providers
10. International Data Transfers
Your data may be transferred outside the EEA. We ensure adequate protection through:
- Standard Contractual Clauses (SCCs) approved by the European Commission
- Adequacy decisions where applicable
- Supplementary measures as required
11. Children's Privacy
Our service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us immediately.
12. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of material changes by posting the new privacy policy on this page and updating the "Last updated" date. For significant changes, we may also send an email notification.
13. Contact Us
For questions about this Privacy Policy, your data, or to exercise your GDPR rights:
- Email: support@eventwall.live
- Jurisdiction: Finland
- Response Time: Within 30 days of receiving your request